Contact information

At Swaruchii, we are committed to providing our customers with a smooth and transparent shopping experience. This Contact Policy outlines how you can reach us and what to expect when you do.

📞 Customer Support Details

  • Email: support@swaruchii.in

  • Phone / WhatsApp: +91 93075 49211

  • Business Hours:
    Monday – Saturday: 10:00 AM – 7:00 PM
    Sunday: Closed

✉️ Email Response Time

  • We typically respond to emails within 24–48 business hours.

  • For urgent issues (order not received, wrong item, etc.), please mention "URGENT" in the subject line.

📱 Phone & WhatsApp Support

  • You can call or message us during business hours.

  • If our lines are busy, please drop us a WhatsApp message—we’ll get back to you as soon as possible.

🧾 Order Support Includes

  • Order tracking and delivery updates

  • Return or exchange requests

  • Product inquiries

  • Payment or billing issues

  • GST invoice requests